COVID-19 Announcement: Our Safety Procedures
While the last six months have been a whirlwind, the car leasing world is finally getting back to some form of normality.
Like many other businesses, we have leapt into action, investing in new and adapted practices to ensure the safety of both our employees and customers.
Searching For A Car?
For those who are looking to obtain a new vehicle, we want to make sure our full vehicle leasing process is still as seamless as possible while adhering to all government and social distancing guidelines.
Our online stock is updated regularly, meaning you can browse and reserve your perfect car through our all-new Customer Portal.
Your Prestige Account Manager is also always on hand to answer any specific questions over the phone or via email, and your delivery or collection can be arranged at a time convenient to you.
Is Online Right For Me?
If you’re unsure whether purchasing a car online is right for you, then rest assured your new vehicle will be prepared to BVRLA standards and must pass our stringent 148-point check before leaving our state-of-the-art preparation centre.
However, if you would prefer to visit our showroom and view our selection of vehicles first hand, we have a range of measures in place to keep you safe while visiting us.
- All vehicles are thoroughly disinfected inside and out
- Face masks are mandatory on-site
- Social distancing guidelines are strictly adhered to
- Hand sanitiser stations are available throughout the showroom
- NHS COVID QR codes are stationed throughout the showroom
Your Safety, First
We have also added extra precautions to protect you when you take delivery of your new vehicle:
Having My Car Delivered At Home
To ensure a safe delivery, your vehicle will be fully sanitised before arriving at your home. Once there, our delivery driver will wear a mask and gloves at all times and remain socially distanced before handing over your sanitised keys.
It is at this point we will also collect your part exchange and supporting documentation if you are trading in your old car.
Collecting My Vehicle
If you are looking to collect your new vehicle directly from our showroom, this option is still available and safer than ever. Our dedicated handover team will be ready to greet you from a safe distance and take you around your new vehicle, which has arrived freshly prepared and sanitised from our preparation site.
Our handover team and all staff on-site will be wearing masks, and we politely ask that any customers collecting vehicles from us also wear masks where possible to ensure we adhere to government guidelines.
These safety precautions are on top of everything else you are guaranteed when purchasing a vehicle from Hippo Prestige, including:
- Excellent” service, as rated by hundreds of our customers on Trustpilot
- Support from every department at each point of your purchase, from your initial enquiry to our after sales and customer care team.
How do I get started?
If you are ready to begin your Hippo journey, we have a range of ways that you can get started outlined below.
Our brand-new service offers you the option of selecting your vehicle and securing your finance approval within 60 minutes online, without having to speak to us over the phone. All you have to do is click Apply Now.
Browse through our wide range of vehicles online, select the one that is right for you and fill in our short enquiry form.
Once completed, your dedicated Prestige Account Manager will get in touch with you at a convenient time to discuss the vehicle and answer any questions you may have.
Of course, if you would rather speak to a dedicated member of our team immediately, then give us a call on 01254 916 450.